This Privacy Policy explains how PPA Funding (“we”, “us”, “our”), operating under DVC Group Ltd, collects, uses, discloses, retains and protects your (“you”, “your”) personal data. It applies to all services offered by PPA Funding; some services may have separate privacy policies. By using our services, you acknowledge that you understand and agree to these terms. You have certain privacy rights, detailed in Section 10, which you can exercise by contacting us. We may modify this policy from time to time and recommend you review it periodically.
1. Definitions
Key terms used in this policy include: Affiliates (third-party traffic generators), Customers (quotation requesters), Controller (the organisation determining the purposes of data processing), Data Protection Laws (applicable regulations), Business Partners (service providers), Marketplace Providers (electronic marketplace operators), Registered Traders (quotation providers), Processor (a data processor acting for the Controller) and Personal Data (identifying information).
2. Who we are
DVC Group Ltd, 12 Yeomanry Road, Shrewsbury, SY1 3EH, United Kingdom.
Phone: 01743 649 888 · Email: info@ppafunding.com · Website: www.ppafunding.com
3. Our services
We connect customers seeking energy efficiency and funding solutions with relevant providers who offer quotes for products and services.
4. What data we collect and how
4.1 Contact information
You may contact us via phone, SMS, email, post or social media. We collect details such as your name, email address and phone number.
4.2 For customers
Quote requests may include your name, address, email, phone number, property details for eligibility assessments, IP address for verification, and where relevant, financial eligibility details for government schemes or grants.
4.3 For business partners
Registration involves collecting your business name, contact details, insurance information, billing and transaction records, and business listings and reviews.
4.4 Marketing, analytics and website data
We may collect browsing behaviour via cookies and tracking tools, device information, IP address, location data, and your interactions with our websites and advertisements.
5. How we use your data
- Connecting customers with service providers
- Processing quote requests and eligibility checks
- Verifying and following up on enquiries
- Conducting marketing and analytics
- Implementing service improvements
- Complying with legal obligations and protecting our rights
6. Data sharing
We may share your data with Registered Traders and Marketplace Providers fulfilling your requests, Business Partners providing supporting services, marketing and analytics providers, and legal and regulatory bodies where required.
7. International data transfers
Your data may be processed outside the UK, including in the EU or other jurisdictions with different data protection standards. By using our services, you consent to this transfer.
8. Data retention
We retain data for as long as necessary for legitimate business purposes. Non-qualified enquiries are retained for 2 years; qualified enquiries for 7 years, unless legal requirements dictate otherwise.
9. Security measures
We implement reasonable security measures. However, no transmission method is 100% secure. If you suspect a data breach, please contact us immediately.
10. Your rights
Under UK GDPR you have the right to access, rectify or erase your data, restrict or object to processing, withdraw consent to marketing communications, and lodge a complaint with the UK Information Commissioner’s Office (ICO). To exercise your rights, contact us at info@ppafunding.com or 01743 649 888.
11. Contact us
DVC Group Ltd, 12 Yeomanry Road, Shrewsbury, SY1 3EH, United Kingdom.
Phone: 01743 649 888 · Email: info@ppafunding.com